How To Buy During The COVID-19 Epidemic?

Castle Prestige are delighted to announce that we are now offering Personalised Walkaround Videos on ALL of our vehicles that are on sale, prior to making your journey over to us!

Why are we doing this?

We believe it is essential to do our part in helping reduce the spread of the Coronavirus by minimising unnecessary footfall onto our forecourt. You get the chance to see an in depth visual description of the vehicle you are interested in and if you are then satisfied, we can arrange a time for you to come and see the car or van at a time that is suitable for you, without us having any other member of the public on site.

Here is a quick step-by-step guide on how to buy your dream vehicle, today.

01 FIND YOUR NEXT VEHICLE
We advertise on Facebook, AutoTrader, eBay, Motors.co.uk, Gumtree, CarGurus and many more platforms so it has never been easier to find something that suits you and your needs.

02 DECIDE ON HOW YOU WOULD LIKE TO PAY
At these times, you may decide you would like to finance your next purchase. At Castle Prestige, we have access to over 40 different lenders. If you click the ‘Finance’ tab above, you will be able to apply for funding on one of our vehicles. You have the option to add a deposit. If you will be making the full balance payment, then you need to do nothing else at this stage.

03 CONTACT US
Now you have got this far, we need to hear from you! Give us a call or send us an email and we will be able to help you move forward with your purchase and answer any questions you may have about one of our specific vehicles. Video walkarounds of the vehicles are now available. At this stage, it would be great if you could let us know about your part exchange (if you have one!). We will require an accurate description so we can give you an accurate valuation.

04 DELIVERY OPTIONS
If you are at this stage, it’s very visible that you are very interested in a vehicle we have to offer. So you must decide on two options.

a) Do you have the vehicle delivered?
b) Do you want to collect the car?

If you choose option a) then we must make you aware that any delivery is charged at £1.50 + VAT per mile and we will only deliver up to 100 miles in the UK. So if you are 100 miles away, then the delivery cost is £150.00 + VAT. Don’t get uncertain at this point though. Some companies are offering free delivery on their vehicles, but are these vehicles priced as well as ours? Ensure to compare, so you are completely satisfied!

If you choose option b) then we will be able to arrange a suitable time and date for you to come and see the vehicle to ensure you're happy. If you are happy, then you can drive the car or van away the very same day! *Providing the vehicle is fully prepared and ready to go*.

DELIVERY ONLY 05 SECURING THE VEHICLE AS YOUR OWN
If you are ready to commit to purchase then we will require the cost of delivery to be paid. This will ensure no other person can purchase the vehicle. This will be paid via BACS (bank transfer). No other deposit on the vehicle is required. Contact us to do this. We will send you a receipt for your records.

If you are opting for finance, whether this be with a deposit or without, please continue with the application process and we will let you know how we can proceed.

06 SCHEDULING DELIVERY
As this is a restrictive time, we are going to be personally delivering all vehicles across the UK so it is vitally important that we are able to schedule in a delivery slot for you. When arranged, we will ensure to deliver the vehicle directly to your own home. We will be driving all vehicles to you, so expect the mileage to rise in line with the distance delivered.

07 UPON DELIVERY
At last, the exciting bit! When we arrive, you will be given the opportunity to inspect the vehicle to ensure that it has been described accurately for you in your video walkaround. We will also be checking over your part exchange (if you have one). Please leave all documents in the vehicle for us to browse.

Unfortunately, due to health and safety regulations at the moment, we will be unable to offer you a test drive and we cannot allow you to touch anything in the car whilst inspecting. Rest assured, you will be provided with a full PSI (Pre-Sales Inspection) sheet which will indicate all items are in full working order.

When you have decided that the vehicle is for you then we will require a full payment via BACS (bank transfer). This does not apply if you are having finance. We will have all documents ready for you and no signatures are necessary. We will send you an email with the terms and conditions on and we will require you to respond to that email to confirm you understand.

When the payment is cleared, we will leave you to enjoy your new vehicle and we will make our way home!

For your peace of mind, all vehicles will have a minimum 6 months MOT, all vehicles will be serviced before delivery, and all vehicles will come with a 12 month warranty unless specified at the point of sale.

On a delivery sale, we allow you 14 days to change your mind and we will refund you the full balance for the vehicle if you are not happy to keep it. The vehicle must be re-delivered back to us.

TEST DRIVES

Test drives are now available if you book an appointment to view one of our vehicles. Face coverings must be worn at all times. We will supply you with gloves. We sanitise all of our vehicles prior to your test drive and we will sanitise them after you have left the premises.

Customer Reviews

See All